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PRIVACY POLICY

HELPING YOU MAKE INFORMED DECISIONS ON HOW YOU USE THIS SITE.

Grounds Developments S.A.E (“Company”, “we” or “us”) respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.groundsdevelopments.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

SCOPE OF THIS POLICY

This policy applies to information we collect:

  • On this Website.
  • In e-mail, text, WhatsApp, call center, and other electronic messages between you and this Website.
  • Through mobile and desktop applications you may download from this Website, which provide dedicated non-browser-based interaction.
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

This policy does not apply to information collected:

  • Offline or through any other means, including any other website operated by the Company or any third party.
  • By any third party, including through any application or content (including advertising) that may link to the Website.

INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

We collect several types of information from and about users of our Website, including:

  • Personal identifiers such as name, postal address, e-mail address, national ID/passport number, property ID, or telephone number.
  • Transactional and service-related details such as project registration, reservation data, or payments.
  • Technical information such as IP address, device/browser details, and usage patterns.

We collect this information:

  • Directly from you when you provide it.
  • Automatically as you navigate the Website (cookies, web beacons, tracking technologies).
  • From third parties such as business partners, payment processors, and service providers.

INFORMATION YOU PROVIDE TO US

This includes:

  • Forms you fill in on our Website (registrations, “Contact Us”, project inquiries, newsletter sign-ups, referral forms).
  • Records of correspondence if you contact us (including email and call center recordings).
  • Responses to surveys or feedback requests.
  • Details of transactions you carry out and fulfillment of your requests.

AUTOMATIC DATA COLLECTION

We may automatically collect:

  • Details of your visits (traffic data, logs, location data, pages visited).
  • Information about your device and internet connection (IP address, operating system, browser).

Technologies used:

  • Cookies: Small files placed on your computer.
  • Web beacons/pixels: For analytics and marketing measurement.
  • Local storage/Flash cookies: For preferences and navigation data.

HOW WE USE YOUR INFORMATION

  • Present our Website and its contents.
  • Provide you with information, services, or transactions requested.
  • Fulfill obligations arising from any contracts (reservations, property transactions).
  • Notify you about changes to our Website, projects, or services.
  • Contact you about our own or third-party projects/services that may be of interest (you may opt out).
  • Carry out security, fraud prevention, and compliance measures.

DISCLOSURE OF YOUR INFORMATION

We may disclose information:

  • To subsidiaries, affiliates, and contractors supporting our business.
  • To third parties in connection with mergers, reorganizations, or sale of assets.
  • To comply with law, court orders, or regulatory requests.
  • To enforce terms of use or protect rights, property, or safety of the Company and users.
  • With your consent, or as otherwise disclosed when you provide the information.

YOUR CHOICES

You can:

  • Adjust browser settings to refuse cookies.
  • Opt out of promotional offers or third-party marketing by calling us on 17417 or 01212777771.
  • Update or correct your personal information by contacting us.

DATA SECURITY

We use appropriate measures (secure servers, firewalls, encryption where applicable) to protect your information. However, no system is completely secure, and transmission of personal information via the internet is at your own risk.

CHANGES TO THIS POLICY

We may update this policy from time to time. Continued use of our Website after changes are posted constitutes acceptance of those changes.

CONTACT INFORMATION

For questions, comments, or to exercise your rights, contact us at: